Privacy Policy & Cookies Policy


The privacy and security of your personal data is extremely important to us. This Privacy Policy sets out how we, Botanical Hue Ltd, collect, store and use information about you when you use or interact with our website,  (our website) and where we otherwise obtain or collect information about you.

We collect and process data in accordance with the General Data Protection Regulation and the Data Protection Act 2018. We do not disclose data to any third parties unless it is necessary for the fulfilment of a service, you have specifically given consent for a particular service, or we have a legitimate interest in disclosing data. Instances in which we do disclose data to third parties are outlined below.

site activity data

Botanical Hue Ltd considers Internet user privacy and data protection to be of paramount importance.

The Botanical Hue Ltd website complies with the Data Protection Act 1998 in relation to all processing of personal data supplied to us by users and other personal data in our possession for any reason. It is the policy of Botanical Hue Ltd to maintain the privacy and confidentiality of any personal information, such as your name, address, email address, or telephone number that you provide to us. Because your privacy is important to us, we maintain this website privacy policy to protect your personal information. By using this site, you consent to the terms of this website privacy policy. We do not collect, use or disclose your personal information for any purpose other than those identified below, except with your consent or as required by law.

Each time you visit our website the web server collects and logs certain information. We keep these access logs for a reasonable period of time. These logs include but are not restricted to: your computer’s TCP/IP address, date, time and files accessed. These logs also contain information about referrer information if you clicked on an external link in order to access a webpage. We use these logs solely for performance, site administration and security reviews. We do not sell or share this information with any third party.

personal information

We collect only personal information about you, such as your name, address, email address, or telephone number that you voluntarily provide to us. For example, we may receive personal information about you when you send us an email through our website.  We do not sell any personal information we receive through our website to any third party. We use your data for the following purposes:

  • To process orders for products and services
  • To communicate with you during an order process
  • To arrange delivery of products


Cookies are files with small amount of data which may include an anonymous unique identifier.  Cookies are sent to your browser from a website and stored on your device.  Portions of the website may use cookies for security and authentication purposes.

We use cookies on this website for several reasons, including but not limited to tracking the number of people who read each article (via Google Analytics), and serving advertisements.  If you do not wish to have cookies stored in your browser, you may instruct your web browser to reject them.

We do not share or sell information we may learn about you through our use of cookies to any third party or for any purpose.

contact forms 

When using our contact form we collect the following information which is directly provided by the user, their name, email address and message itself. A contact number is an optional field. The information provided is only used to reply or for direct contact with the user. This information is never used by third-party services or sold.

online shopping cart

All payments for products or services are processed securely through the Stripe payment gateway.  For each transaction the following financial data is passed directly and securely to Stripe through the payment gateway, and is not recorded or visible in any way to Botanical Hue Ltd:  

  • IP Address
  • Card Number
  • Card CVC
  • Card Expiry Month
  • Card Expiry Year

To review the Privacy Policy for Stripe please visit:

We will store order information for 5 years for tax and accounting purposes. This will include your name, email address and billing and shipping addresses. 

google analytics

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time.  We will notify you of any changes by posting the new Privacy Policy on this page.  You are advised to review the Privacy Policy periodically for any changes.  Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Name: Jane Midgley

Address: Botanical Hue Ltd, Royds Hall La, Royds Hall Ln, Buttershaw, Bradford BD6 2NE

Phone Number: 07341 737331